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Rank #33 for first-timers · Grade C

Heros Health review

Advertises semaglutide at $149 and tirzepatide at $198 per month, plus three-month bundles; confirm the complete cost and how its advertised guarantee fits the written refund terms.

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Written by Camila Rael, editora mom, not a clinician treating youReviewed

Our medical guides link to published research and official medication information. Provider reviews compare published costs and terms. These source checks do not replace clinical review or advice from your healthcare professional.

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Heros Health at a glance

Semaglutide
Total cost varies
Tirzepatide
Total cost varies
Coverage
All 50 states and Washington, D.C. advertised; eligibility applies
Brand-name
Compounded only

How we scored Heros Health

The Mama-Match Score of 73/100 for Heros Health combines six editorial assessments using the same weighted six-factor framework we apply to every provider. It is not a clinical quality rating. A recent source check does not mean every factor was rescored; read the published terms and the methodology alongside the number. Referral payments do not change the score.

Getting started78/100 · Fair

Considers the intake steps, payment timing and information available before enrollment.

Price transparency60/100 · Weak

Considers the full treatment cost, introductory offers and billing commitments.

See the price-clarity assessment · 60/100

Current advertised semaglutide149/month or387/three-month bundle and tirzepatide198/month or534/three-month bundle; no assumption about unpriced testing or consultation obligations.

Assessed

  • Product or service charge20/20

    Named medications have unambiguous monthly quotes and complete three-month bundle totals.

  • First and continuing payments10/20

    The monthly offers explicitly state the same price every month, but the three-month bundle renewal amount is not mapped to that statement.

  • Billing unit, supply and dose10/20

    Monthly and three-month units are stated, but dose-price limits and the exact supply covered are not established.

  • Required care and extra fees10/20

    Online care, free shipping and no separate membership are stated; terms contemplate consultation fees without a complete amount or required-testing schedule.

  • Payment schedule and commitment10/20

    Monthly charges and upfront bundle totals are clear, but generic subscription terms do not establish the three-month bundle renewal schedule and amount.

Clinical support72/100 · Weak

Considers the described clinical team, appointment access and ways to contact a prescriber.

State availability85/100 · Very good

Considers published state coverage and treatment-specific eligibility limits.

Ongoing support65/100 · Weak

Considers follow-up appointments, refill reviews and access to ongoing clinical support.

Cancellation terms80/100 · Solid

Considers cancellation deadlines, refund limits and prepaid commitments.

How we verified this review

Last reviewed
August 2026
Confidence
Medium
Primary sources

Company website

Advertises semaglutide at $149/mo and tirzepatide at $198/mo, or $387/$534 for three months. Confirm the complete charge and refund conditions: its homepage guarantee does not clearly align with the terms.

Another option to compare

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Pricing

Prices re-verified

  • Compounded semaglutide

    $149

    Plan

    Advertised 1-month plan

    Advertised $149 monthly; site includes care and shipping. Confirm quantity, testing and renewal; the terms describe consultation fees.

  • Compounded semaglutide

    $129

    Plan

    3-month bundle

    $387 for three months, equivalent to $129/mo; not a flexible monthly payment. Confirm billing and renewal.

  • Compounded tirzepatide

    $198

    Plan

    Advertised 1-month plan

    Advertised $198 monthly; site includes care and shipping. Confirm quantity, testing and renewal.

  • Compounded tirzepatide

    $178

    Plan

    3-month bundle

    $534 for three months, equivalent to $178/mo; not a flexible monthly payment. Confirm renewal conditions.

Ask your account administrator whether the exact charges qualify for HSA/FSA reimbursement and what itemized receipts you need. Prices reflect what Heros Health disclosed publicly at our last review and change often; confirm the current number on Heros Health's site.

What we like

  • Publishes separate medication prices and full three-month bundle totals
  • Advertises free shipping, follow-ups and clinician messaging with no separate membership fee
  • Identifies doctors and a pharmacy partner network
  • Describes care across all 50 states and Washington, D.C., with a location check

The caveats

  • The advertised ninety-day guarantee lacks a clear claims process in the terms
  • The FAQ says no charge without approval; the terms allow nonrefundable consultation fees after review
  • Cancellation is required at least 48 hours before renewal; dispensed medicines are nonrefundable
  • Assigned pharmacy, laboratory costs and complete renewal amount need confirmation

Semaglutide and tirzepatide now have different prices

Heros Health lists compounded semaglutide at $149 per month and tirzepatide at $198. Its three-month bundles are $387 and $534, respectively, equivalent to $129 and $178 per month. Those bundle equivalents should not be mistaken for a flexible monthly payment. The treatment page says there is no separate membership fee and advertises free shipping and ongoing care. Before choosing a plan, get the amount charged today, medication quantity, any testing costs and next renewal date in writing. Our cost guide helps compare the whole treatment budget rather than a discounted monthly equivalent.

The ninety-day promise needs a written explanation

The homepage promotes a ninety-day money-back guarantee. The terms, however, say dispensed prescription medication is nonrefundable and limit other refunds to discretionary exceptions. They do not explain how to claim that advertised guarantee or who qualifies. There is also a medical-decline question: the weight-loss FAQ says your card is charged only after approval, while the general terms describe consultation fees as nonrefundable once a clinician reviews the intake, even without a prescription. Ask which rule applies to your GLP-1 order before sharing payment details. We would not treat the homepage promise as an unconditional refund.

Cancel at least forty-eight hours before renewal

Heros describes subscriptions as prepaid and automatically renewing. Its terms require cancellation through the account or customer support at least forty-eight hours before the next renewal to avoid another charge. Access continues through the paid period. That is a different action from asking for a refund on medication already dispensed. For billing errors, undelivered orders or damaged products, the policy allows discretionary consideration if you contact support within seven days of the issue. Keep the cancellation confirmation and ask whether a three-month bundle renews as another full bundle, rather than assuming you can recover unused months.

The pharmacy network is named; your own team still matters

Heros identifies The Pharmacy Hub, Epiq Scripts, Dr. TelX and Emerald Compounding Pharmacy on its partner page. That list covers its broader service, with The Pharmacy Hub specifically labeled for erectile-dysfunction prescriptions; it does not assign a GLP-1 pharmacy to you. The site also names doctors, including Amber Patel, Scott Sanderson and Scott Nass. Ask who will prescribe and dispense your treatment and how to contact them. A published name is useful, but it is not an independent license check or proof that a particular clinician will manage your care.

National availability still requires a local prescribing decision

The treatment page advertises service in all fifty states. The general FAQ adds Washington, D.C., and says the assessment checks your location and matches you with an appropriately licensed provider. The terms retain location and clinical limitations, including possible referral for in-person care. Heros describes direct messaging, dose adjustment and progress follow-ups, but does not give a personal response-time commitment. Ask how follow-up works around your schedule and whether your visit needs live video. The first-timer guide can help organize those questions without assuming that completing a quiz guarantees treatment.

Judge the prescription, not the headline weight-loss percentage

Heros offers compounded injections rather than a promise of branded Wegovy or Zepbound. Its treatment page states that compounded medicines are not FDA-approved. Its patient stories and weight-loss percentages therefore do not establish how your dispensed formulation will perform. The compounding guide explains the distinction. Heros estimates a review within twenty-four hours and shipment in two to four days after approval; these are company estimates, not turnaround times we measured. The separate medication prices and named partners are helpful, but the unresolved refund promise and complete renewal quote deserve attention before enrollment.

The bottom line

Best for: People comparing medication-specific plans who obtain written renewal, pharmacy and refund details before paying.

Keep comparing Heros Health

Heros Health, answered

How much does Heros Health cost?
Advertised monthly prices are $149 for semaglutide and $198 for tirzepatide. Three-month bundles cost $387 and $534, equivalent to $129 and $178 per month. Confirm your complete prescription total, testing, any professional fee and renewal; a bundle equivalent is not necessarily a flexible monthly payment.
Does the ninety-day guarantee mean an automatic refund?
Do not assume so. The homepage advertises that guarantee, but the terms make dispensed medication nonrefundable and do not explain how to claim it. The FAQ says there is no charge without approval; the terms also describe nonrefundable consultation fees after review. Get written clarification before paying.
How do I cancel, and where is service available?
The terms require cancellation through your account or support at least 48 hours before renewal. The site advertises all 50 states and Washington, D.C., subject to location and eligibility checks; confirm your assigned clinician and pharmacy.

Prices, states and verification reflect what Heros Health disclosed publicly at our last review; the Mama-Match Score is our editorial judgment under the published methodology. This is background information, not medical advice. Pregnancy and breastfeeding guidance depends on the drug and formulation. Read the current Wegovy label and Zepbound label. See our medical disclaimer and how we're funded.

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